Shipping

Where we ship

We currently ship to addresses in the United States only.

Shipping costs

Free standard tracked shipping on every Lidorra eye mask order.

Processing and delivery times

Orders are usually processed within 1–3 business days. Most orders arrive in about 7–12 business days. The product page shows an estimated delivery window.

Tracking

Every order ships with tracking. We'll email you a tracking number as soon as your order ships.

Lost or late packages

If your tracking hasn't updated in 7 days, or your order hasn't arrived 30 days after purchase, email us at support@bytra.store and we'll send a replacement or a full refund.